Registering on BTCC takes five steps: open the sign-up page from the official site www.btcc.com or the official app, create an account with an email or phone number (or Google, Apple or Telegram), enter the verification code, turn on two-factor authentication and complete KYC. BTCC says each email or phone number can register only one account, and the user agreement allows one active account per person; under-18s cannot complete identity verification. Document and face checks usually take a few seconds and up to 5 minutes (checked 2026-10-19). You don't need KYC to register, view markets or trade, but without it you can't make fiat deposits and your daily withdrawal limit is lower.
This guide follows BTCC's help center articles on registration, third-party login, KYC, account data changes and account deletion, plus the user agreement. It covers who can register, the differences between web and app, how long each step takes and how to fix common errors. For what kind of exchange BTCC is, see the BTCC review.
Who can register on BTCC? Age, region and number of accounts
- Age: clause 2 of the user agreement requires individuals to be at least 18 or of legal age to contract under local law; the KYC FAQ says under-18s cannot complete personal identity verification.
- Accounts: each email or phone number can register one account. The user agreement allows one active account per user, and opening multiple accounts to get around controls is one of the listed grounds for termination. One identity can be verified on only one BTCC account.
- Region: the user agreement has no full list of banned countries. It excludes sanctioned persons, people living in sanctioned jurisdictions and anyone barred by local law, and the website shows a "service unavailable in your region" notice based on IP.
The help center's copy trading FAQ lists regions where copy trading is not available: Zimbabwe, Jordan, Iran, Somalia, the Cayman Islands, Iraq, North Korea, Afghanistan, Bermuda, Haiti, Cuba, Syria, Pakistan, Indonesia and Mainland China (BTCC copy trading FAQ, updated 2026-10-15). A few other places worth noting:
- United States: not on the copy trading list. The KYC guide says fiat withdrawal is "currently not supported for U.S. users".
- United Kingdom and EU: neither is on the copy trading list, but BTCC is not in ESMA's MiCA register, so it holds no EU MiCA authorisation.
- Hong Kong: the contracting company, BTCC Limited, is incorporated in Hong Kong but is not on the SFC's list of licensed virtual asset trading platforms.
- South Korea: the Financial Intelligence Unit announced on 2026-10-13 that the websites of 27 unregistered operators, BTCC among them, would be blocked.
The list can change: the user agreement says BTCC decides at its own discretion, without prior notice, which services it offers in which jurisdictions. Check again before you register and from time to time while you use it.
What to prepare
- An email or phone number never used on BTCC: after an account is deleted, its phone and email cannot be used to register again.
- Or a Google, Apple or Telegram account: available at sign-up. MetaMask appears only as a login method.
- A valid ID document: national ID, driver's licence, passport or residence permit, not expired; which ones you can pick depends on the issuing country.
- A phone with a camera: the second KYC level is a live selfie.
- Google Authenticator (recommended): BTCC supports 2FA by email, SMS or Google Authenticator.
The help center does not publish password length or character rules; follow the prompts on the sign-up page.
How to register on BTCC
Step 1: open the official site or app
On the web, click Register at the top right of the BTCC website. In the app, tap Login on the home page to reach the login and registration page. Install the app from the official download page or official store links. BTCC also has an official verification channel to check whether a website, social account or support agent is genuine.
Step 2: choose email, phone or a third-party account
If you register by phone, select the right country or region code. If you register with Google, BTCC creates the account with the email on your Google account. With Google, Apple or Telegram you authorise the account, then return to BTCC to confirm details, pass a security check or link an email or phone number.
Step 3: invitation code (optional)
The sign-up page has an invitation code field, and you can leave it empty. The help center doesn't say whether a code can be added after registration, so if you want to use one, enter it before you authorise a third-party account or submit the form.
Step 4: enter the verification code and set a password
Enter the email or SMS code shown on screen and set your password. If no code arrives, see the common errors below.
Step 5: turn on 2FA and complete KYC
Turn on two-factor authentication in security settings, then go to Identity Verification in account settings: level one is a document upload, level two is facial verification. Details are in BTCC KYC verification.
App vs web registration
| Item | Web | App |
|---|---|---|
| Entry point | Register button on the website | Login on the home page opens the login and registration page |
| Third-party sign-up | Google, Apple, Telegram | Google, Apple, Telegram |
| Third-party login | Also MetaMask (connect the wallet and sign) | Same; available methods vary by region, device, operating system and app version |
| KYC entry | Account settings | Top-left icon on the home page → Account Settings → Identity Verification |
| Changing your phone number | Not supported; only email can be changed | Self-service change available |
Based on How to register a BTCC account (updated 2026-08-06), registering or logging in with a third-party account (updated 2026-08-18), What is KYC verification and account registration data changes and withdrawal security rules, checked 2026-10-19; button names may change between versions.
When you log in with a third-party account, use the same Google account, Apple ID, Telegram account or MetaMask address you registered or linked with; a different one logs you into another account or creates a new one.
How long do registration and KYC take?
| Stage | Time |
|---|---|
| Registration | "A few minutes", per BTCC |
| Document and face checks | Usually seconds; contact live chat after 5 minutes |
| After changing your password, fund password, phone or email | Withdrawals paused for 24 hours, lifted automatically, cannot be shortened |
| After a fiat deposit | About 24 hours before you can withdraw |
| Normal withdrawal review | System check usually within 10 minutes; some need manual review |
Sources: KYC guide, Why complete KYC (updated 2026-10-15), withdrawal review guidelines, checked 2026-10-19.
Without KYC you can still deposit crypto and trade, but you can't use fiat deposits, your daily withdrawal limit is lower and you can't join reward campaigns. Limits per level are in BTCC KYC verification; for other exchanges see crypto exchange KYC comparison.
Common errors and fixes
| What you see | Usual cause | What to do |
|---|---|---|
| No SMS code | Number format or cache | Clear the browser or app cache and request a new code; remove (or add) the leading "0"; remove the country code in front of the number and try again |
| No email code | Filed as spam, or a typo in the address | Check spam, confirm the address, request again |
| KYC says "Duplicate Registration / Duplicate Verification" | This identity is already verified on another account | Contact live chat to verify your identity and recover the original account |
| Document check fails | Photo cropped, blurry, reflective or expired; or the identity is already used on another account | Retake a clear photo of a valid document |
| Face check fails | Face outside the frame, poor light, hat or glasses, filters, or a different person from the ID | Retake in good light, looking straight at the camera |
| Name read wrongly | OCR error | Edit it in the identity section of your profile; one change per person |
| Third-party login opens another account | A different Google, Apple, Telegram or wallet address | Use the one you registered with; contact support if that fails |
| Can't withdraw after changing phone or email | 24-hour security observation period | Wait 24 hours for it to lift automatically |
| "Service unavailable in your region" | IP-based regional restriction | BTCC can't be used there |
BTCC also reminds users that it will never ask for your wallet's seed phrase or private key. Don't share them with anyone.
Already have a BTCC account and want a new one?
BTCC allows one active account per person, and one identity can only be verified on one account. To switch, you would have to delete the old account through live chat or by emailing support@btcc.com from the linked address, after withdrawing all assets. Once deletion takes effect the account data is erased, and the linked phone number and email can never be used to register or link again, so think it through before you submit. Source: BTCC user notice: account deletion guidelines.
Three things to do right after registering
- Turn on 2FA: email, SMS or Google Authenticator. Repeated failed logins lock the account automatically.
- Complete KYC: at least document verification, plus facial verification if you want fiat deposits or larger withdrawals.
- Test with a small deposit: BTCC says a single deposit below the minimum is confiscated; the USDT minimum is 1 USDT on every network. Steps are in BTCC deposits and withdrawals and fees in BTCC fees.
Risks to know before using BTCC
- Regulation: of the licences BTCC claims, we could only confirm one FinCEN MSB registration for BTCC USA Limited, and South Korea blocked BTCC's website in October 2026. See the BTCC review.
- Futures risk: BTCC is mainly a futures exchange, its liquidation fee is 1% to 1.2%, and liquidation is checked against the best bid or ask. Read the BTCC futures guide and start in demo trading.
- Keep only trading money on the exchange: move long-term holdings to your own wallet.
FAQ
How do I register on BTCC?
Open the sign-up page from www.btcc.com or the official app, create an account with an email, phone number, Google, Apple or Telegram, enter the code and set a password, then turn on 2FA and complete KYC.
Do I need KYC to register on BTCC?
Registration itself needs no documents. BTCC says trading and market data are not restricted by KYC, but without it you can't make fiat deposits and your withdrawal limit is lower.
How many BTCC accounts can one person have?
One. Each email or phone number can register one account, and one identity can be verified on only one account.
Can I add an invitation code after registering on BTCC?
The help center doesn't say you can. The code is optional; if you want to use one, enter it at sign-up.
Where can't BTCC be used?
The user agreement has no full list, and the site restricts by IP. Copy trading is unavailable in places including Mainland China, Indonesia, Pakistan, Iran and North Korea, and South Korea has blocked BTCC's website.
Can I re-register with the same email after deleting my BTCC account?
No. BTCC says the phone number and email linked to a deleted account cannot be used to register or link again.
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